Smart 911 and emergency notifications

Sign up with Smart-911 to provide our first responders with vital information about you and your family when you call 911. You can also opt-in to receive emergency notifications and weather alerts by text, phone, or email*.

*An e-mail address is not required to use this service.

RAVE Facility (Powered by Smart 911)

Register your business or campus with RAVE Facility to provide our first responders with important information about your buildings.

Emergencies occurring on school campuses, healthcare, and other commercial properties present first responders with unique challenges, which can impact their ability to provide assistance. These facilities can be difficult to access. They may be locked or have gates; they can be confusing to navigate once accessed; and often the 9-1-1 caller is not very familiar with the facility's layout.

With Rave Facility, you can take an active role in protecting your employees, students, guests, and property by providing any information about your facilities that you want 9-1-1 and first responders to know, ahead of any emergency.

PulsePoint AED

PulsePoint AED is a powerful tool to build and mobilize the National Emergency AED Registry (NEAR). Registered AEDs are accessible to emergency call takers and disclosed to those nearby during cardiac arrest events. It enables AED owners, responsible parties, and volunteers to receive real-time notifications when a cardiac arrest occurs near their registered device, prompting them to bring the AED to the scene quickly.

Does your business or organization have an AED? You can add it to the registry by downloading the PulsePoint AED app on your smartphone, or by visiting http://aed.new. 

 

PulsePoint Respond

The PulsePoint Respond app is a free, 911-connected mobile application that alerts nearby CPR-trained citizens when someone in their community is experiencing a sudden cardiac arrest in a public location, enabling bystanders to provide immediate life-saving assistance before emergency services arrive.

It helps strengthen the "Chain of Survival" by reducing the time to CPR and defibrillation, while also offering optional notifications about other local emergencies like fires, flooding, or utility issues.

The app is available where adopted by local public safety agencies and supports different responder types, from everyday community members to off-duty professionals.

Download the PulsePoint Respond app on your smartphone.

RAPIDSOS

Our communications center is capable of receiving additional 911 location data with RapidSOS technology. Starting with Apple's iOS 12, and Google's Android 9, RapidSOS is integrated into the phone. This means that when you call 911 from your smartphone, we will receive your true GPS location rather than relying on your cellular carrier's network. With cell towers being many miles apart with mountainous terrain, our dispatchers would not be able to accurately locate your phone using traditional methods.

 

Text-to-911

Can I send a text message to 911 in Sweetwater County?

Currently, the Sweetwater Combined Communications Center is able to receive text messages from Verizon Wireless, Union Wireless, AT&T, and Comcast customers.

In most cases, you should always attempt make a voice call to 911 prior to sending a text message in an emergency. If you have weak cell service, or are unable to speak, you can send a text to 911.

For more information about texting to 911, please visit the FCC's page about texting 911.

If you have questions for us, please use our contact form.