"Why does 9-1-1 ask so many questions?"

After a 9-1-1 call taker gets answers to "What is the location of the emergency?" and "Tell me exactly what happened." - they will continue asking questions based on your answers. Please know that this doesn't delay help! The answers you give to 9-1-1 will help the call taker know what instructions to give and help the emergency responders prepare before they arrive.

Due to protocols, our call takers are also asking additional questions about your health related to #COVID19. This is to protect both emergency responders and the public.



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